The Tucker School of Real Estate. General Terms and Conditions
The Tucker School of Real Estate is committed to student satisfaction. If you are unsatisfied for any reason, the school will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.
CE HOURS OR NOT FOR CREDIT HOURS
When a course is approved for state CE credit, the hours of approval will be reflected under the "Elective" or "Mandatory/Core/Law/Required" column headings in the respective catalog it was ordered from. If the course hours are listed ONLY in the "Total" column, the course DOES NOT carry any CE credit in that state.
PROMOTIONAL CODES
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due. Promotional codes are not eligible for use in conjunction with payment plans, extensions.
Course Expiration
CONTINUING EDUCATION AND POST-LICENSING EDUCATION
Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.
PRE-LICENSING EDUCATION
Pre-Licensing courses expire 6 (six) months from date of purchase with the option to purchase extensions for another 6 (six) months. The course must be completed within a year of initial purchase. The student will be granted an automatic 1 (one) month extension at no charge and said 1 (one) month free extension will be applied immediately after the initial 6 (six) month term. For any reactivation or extension of the course after the 7th (seventh) month, The Tucker School of Real Estate will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course expires prior to the end of the final 30-day extension. Extensions or reactivations cannot be granted beyond 12 (twelve) months from the date of purchase of the course since in all events, the course expires 12 (twelve) months from the date of purchase.
If the course is not completed within 12 (twelve) months from the date of purchase or other period as modified below, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wishes to be granted credit for the new course.
EXAM PREP EDGE
Exam Prep Edge courses expire 15 (fifteen) months from the date of purchase. Extensions are not applicable to Exam Prep Edge products.
TECHNICAL SYSTEM REQUIREMENTS
The courses are delivered through a secure and proprietary Learning Management System (LMS). The LMS is accessible online through common internet browsers: Chrome, Firefox, Internet Explorer, and Safari. An internet connection is required (high speed is recommended, but not required). The courses are mobile friendly.
EXAMINATIONS
The following terms apply to exams:
- Unit Exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
- Final Exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may take the examination as many times as necessary to achieve a passing score and demonstrate mastery of the material.
- Students must achieve a minimum score as specified in the exam instructions to receive credit for the unit and course.
- Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.